Delivery Time

Please refer to the information below to learn about the countries eligible for free shipping and the estimated delivery times. Due to the weight and size of e-bikes, and restrictions on air shipping for batteries, packages can only be shipped via sea or rail, resulting in longer shipping times. Thank you for your understanding and acceptance of this shipping method.

Your package will be shipped from our Hong Kong or Canada warehouse.

The package shipment process is divided into two phases. Phase 1 entails shipping by sea or rail, while Phase 2 involves delivery by courier companies such as FedEx or UPS or DPD or Postal or Truck logistics company. Your package will arrive in your country via sea or rail, where it will be received by FedEx or UPS or DPD or Postal or Truck logistics company at the port or train station. The courier company will then provide real-time updates on the package's status on their official website, and deliver it to your address.

If your delivery address is in Canada, it will be shipped directly from the Canadian warehouse and delivered to your home within 3-5 days.